Northeast Coating Technologies is always looking for talented individuals who bring fresh thinking and new approaches for our products and processes.

To apply, please send your resume and cover letter to the address below or apply online:

Human Resources
Northeast Coating Technologies
105 York Street

 

 

 

Customer Service Representative - SHOW - - HIDE -

 

Customer Service Representative 

TS NCT is a growing company that offers a good work environment and we are looking for a customer service representative.  Candidates should be an energetic people person who thrives in a fast pace work environment to grow with our company.  Good communication and people skills are a must. This person will work directly with the customer and our production team coordinating work requirements. The position requires daily generation of WIP (work in progress) reports in Excel, as well as working with customers and cell supervisors. The candidate will be working with various production related reports as well as coordinating constant customer driven changes and prioritizing that will need immediate attention.

 Job duties:

-Respond to customer inquiries via phone and/or email
-Maintain department spreadsheets

-Coordinating expedited orders with the cell supervisors and customers

-Coordinating with customers and cell supervisors regarding requirements for inhouse orders and processing

-Coordinating trade shows

-Supporting customer survey requests

-Keeping track of WIP and lead times

-Generating WIP reports using QuickBooks

-Creating and sending formal quotes to customers

-General quoting from published price lists

-Blueprint reading is a plus but not required. Training can be provided


Requirements:
-High School Diploma.
-Excellent communication skills, verbal and written

-Good people skills are a must as this position requires a lot of interaction between cell supervisors and customers
-Intermediate computer proficiency, including keyboarding skills and the ability to navigate through a computer
-Passion for excellence in service and strong attention to detail.

-Self-Starter

-Proficiency with Microsoft Office Suite
-Strong organizational skills

-Positive attitude, enthusiastic and friendly professional on the phone.

-Reliable, dependable team player.

-Competent problem solving.


Benefits:
-Health Insurance
-Vacation & personal time
-401(k) Retirement Plan

 

Work Hours: M-F   40+ per week - The position may require Saturdays.

Please submit resumes to Scott Johnson or George Lebeuf at:

glebuef@northeastcoating.com

sjohnson@northeastcoating.com

Maintenance Technician - SHOW - - HIDE -

Maintenance Technician

TS NCT is a growing company with a great work environment and we are looking for a maintenance technician.  Candidates should be an energetic person looking to grow with our company. This person will work directly with the maintenance supervisor and engineering. The candidate will be working with various vacuum coating machines to reduce down time and increase productivity.


Job Duties:

  • Operating the maintenance on PVD coating machine.
  • Trouble shooting problems on equipment.
  • Keeping the procedure and machine up to date with the support of the head quarter in France.
  • Perform preventative and predictive maintenance of PVD coating machines and equipment.
  • Troubleshoot and repair failed production equipment in timely and cost-efficient manner, reducing downtime and production loss.
  • Read and interpret equipment manuals/work instructions to know the functions of machines to effectively troubleshoot, repair, and perform the after-repair adjustments.
  • Rebuild and fabricate parts when applicable.
  • Detect faulty and/or insufficient operations.
  • Modify equipment as required to improve reliability and maintainability

Requirements:

  • High school diploma required additional schooling a plus.
  • Meticulous/ Methodical
  • Detail oriented
  • Good relationship with people
  • Good organization skill.
  • Experience operating Fork Trucks is preferred.
  • Ability to follow written or verbal instructions with minimal supervision.
  • Ability to read and write update equipment information sheets
  • Able to communicate effectively, both verbally and in writing, with all levels of employees, and management.
  • Able to comply with all safety policies and procedures.
  • Demonstrate ability to resolve equipment maintenance issues quickly and efficiently.
  • Must be flexible and able to prioritize.

Benefits:
-Health Insurance
-Vacation & personal time
-401(k) Retirement Plan
Work Hours: M-F   40+ per week - The position may require Saturdays.
Please submit resumes to Scott Johnson or George Lebeuf at:

glebeuf@northeastcoating.com
sjohnson@northeastcoating.com